At Pure Care we are committed to excellence in customer service. We help to make communication between you, our customer, and us as simple as possible. If you want to open an account, request a return or get a technician to come to your clinic, we have the tools you need only a click away.
We commit to responding to Platinum Service Helpdesk request within 10 Minutes. That’s Service! Watch your inbox for communication as we take your request to resolution. All product returns must be authorized. Please click the link above to request an RA number and we will provide you with the necessary documentation.